Business resiliency and continuity refers to an institution’s ability to maintain or quickly resume critical operations in the event of disruptions, whether from natural disasters, cyberattacks or internal system failures. The goal is to protect operational integrity, minimize financial losses and ensure customer trust.

Core elements include:

• Business Impact Analysis (BIA): Identifying essential operations and potential points of failure.
• Continuity Planning: Developing and documenting action plans for various disruption scenarios.
• Testing and Training: Regularly simulating incidents and training staff to respond effectively.
• Communication Protocols: Establishing clear communication lines with employees, customers, regulators and other stakeholders.

Resiliency strategies must be regularly reviewed and updated to adapt to new threats, operational changes, or lessons learned from past incidents.